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Privacy Policy

California Seedbank's Return Policy

This Privacy Policy describes how California Seedbank (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from www.californiaseedbank.com.

1. PERSONAL INFORMATION WE COLLECT When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Device Information: Collected automatically via cookies, log files, and pixels. This includes your web browser version, IP address, time zone, and how you interact with our seed listings. This is necessary for the Elementor design to display correctly and for site security. Order Information: Collected directly from you during the WooCommerce checkout process. This includes your name, billing address, shipping address, email address, and phone number. Customer Support Information: Collected from you when you contact us for assistance via email or contact forms.

2. PAYMENT PROCESSING To provide a secure shopping experience, we utilize a secure third-party payment processor to handle all payment transactions. Data Security: We do not store or collect your full credit card details on our servers. Your payment information is provided directly to our third-party payment processor, whose use of your personal information is governed by their own Privacy Policy. Compliance: Payment processing for the Site adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

3. HOW WE USE YOUR INFORMATION We use your Personal Information to provide our services to you, which includes: Offering products for sale and facilitating secure payments through our third-party processor. Shipping and fulfillment of your seed and clone orders. Communicating with you regarding order status, shipping updates, or customer support inquiries. Screening orders for potential risk or fraud.

4. SHARING PERSONAL INFORMATION We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example: We share your shipping information with carriers (such as USPS or UPS) to deliver your seeds and clones. We share transaction data with our third-party payment processor to authorize and complete payments. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or to otherwise protect our rights.

5. MINORS The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe a minor has provided us with Personal Information, please contact us at [email protected] to request deletion.

6. YOUR RIGHTS (CCPA & GDPR) As a resident of California or other jurisdictions with applicable privacy laws, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at the email address below.

7. COOKIES Our Site uses cookies to enable core WooCommerce functionality (like the shopping cart) and to improve Site performance. You can manage cookie preferences through your browser settings, though disabling them may affect your ability to use certain features of the Site.

8. CHANGES We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

9. CONTACT For more information about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at [email protected].